Case Study: Online Defensive Driving Provider
For more than 10 years, this company has led the industry in innovative online driving training and education programs. With a 24/7 customer service call center, high turnover and low retention rates, the company needed just-in-time hiring help in the midst growth due to acquisitions. They didn’t have any process in place for filling positions quickly.
We provided them with a dedicated team of recruiters that developed a simple, consistent recruitment process that handled all of the company’s hiring needs, including permanent, fixed term contract, high volume and white collar temporary positions. We also implemented delivery of consistent detailed reporting of all recruitment activity.
- We placed over 60 hires during a one-year partnership.
- We created a referral and alumni program, an employee appreciation program and a lunch and learn program to help increase retention.